Our cancellation policy:
We require a minimum of 24 hours notice if you wish to cancel your appointment. This provides the practice with an opportunity to offer the appointment to other clients from our waiting list.
If you cancel or do not attend your scheduled Podiatry appointment without providing a minimum of 24 hrs notice, a fee of $30 may be charged to your account..
After more than one failure to attend or late cancellation, we may charge you the full cost of the treatment. After more than two failures to attend or late cancellations, we will charge you the full cost of the treatment and you will be required to pre-pay for any future appointments.
At any stage, if you fail to attend any appointments, all future appointments will be cancelled and you will be required to reschedule.
If you do cancel and cannot attend that day at all, the late notice cancellation fee will be removed if Laurieton Podiatry is able to fill the allocated appointment slot. So it still is in your interest (as well as ours) to give as much notice as possible of any appointment changes.